Shipping & Terms

Shipping is Setup your held orders on the Shipping Form page.

UPDATED: 2/21/2023

TERMS

STORE POLICY:
Note that your failure to read our terms and conditions, whether intentional or accidental will under no circumstances be a reason to consider them altered or void. By purchasing from us you are stating that you have read, understood, and accept these terms.

Shipping:
Lil Monsters Reptiles ships during the week Monday-Wednesday with the exception of holidays. It is your responsibility to contact us and set up shipping when the weather permits safe shipping and arrival. Lil Monsters Reptiles ships Priority Overnight with FedEx. There will be an extra charge for cold or hot weather shipping of $22 for larger boxes, extra foam, and cold/heat packs.

Shipping Temps.
Normal Shipping: We ship between 60-80 with no cold/heat pack.
Extreme Temps: 38-60 a heat pack is required. (Ships to hub)
Extreme Temps: 80-92 a cold pack is required. (Ships to hub)
Outside of those ranges, we prefer to wait for safe weather and will hold your animal until the weather permits safe shipping.

We are not responsible for carrier delays or mishandling resulting in late arrival on shipments. We do not offer refunds on shipping fees due to late deliveries. In some instances, we may offer a store credit for a partial amount of the shipping fee.
All international shipping incidents must be handled directly through the original breeders. LIL MONSTERS Reptiles is not liable or responsible in any way for deaths during shipping. Animals that may have deceased during transport must be handled directly between the original breeders. we have a no refund policy for shipping once the packages are on their way or if there is any delay or DOA.

Refund and Returns:
Lil Monsters Reptiles has a no return and no refund policy for all retail and wholesale orders. If you need to request a cancellation on an order before it ships to you we can offer store credit. In some instances, if a refund is granted, a 20% cancellation fee may apply.

Please be aware of your own local wildlife laws and regulations. No shipments will be knowingly sent in violation of any state or federal laws. Please do not even ask.

Health Guarantee:
NO Health Guarantee is offered through international shipping orders all responsibility falls on the original two parties.

Lil Monsters Reptiles is not responsible for any veterinary expenses or costs incurred by the buyer for any animal. If you take any animal to a veterinarian, you do so entirely at your own expense.

Content:
Photos, descriptions, and care sheets posted on our website are the exclusive property of Lil Monsters Reptiles, and may not be used or reused without our specific, written permission.

*Lil Monsters Reptiles reserves the right to alter these terms and conditions at any time and at its sole discretion.

*DOA = Dead on Arrival

SAMPLE DOCUMENTS

INVOICE

AWB

Health Cert.

SCHEDULE YOUR SHIPMENT

Import/Export Form
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+80-8888-8888
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